Refund policy

The utmost care and love is taken in packaging and preparing your order and I hope all of my products reach you in perfect condition. 

However, accidents can happen in transit. If a product arrives damaged /faulty in anyway please contact us immediately, letting us know the issue alongside clear photographs of the damaged/faulty product. The issue will then be dealt with appropriately.

Any product that is custom or personalised is STRICTLY NOT REFUNDABLE as it has been made bespoke for the order.

Thank you for your understanding,

Sarah